Mel Holsten, Linaker (Plymouth) - "Having taken over 3 other local Insurance Brokers and increasing staff numbers from 10 to 30 we had out grown both our premises and computer systems. We have used The Agency Manager (now insur-E.tam) for our back office system for many years and continue to be delighted with the product. We needed to upgrade to an NT platform and decided to ask Outsource IT to deal with the supply of all the new hardware, software and system configuration especially as Steve Cattell was well known to us from his Agency Manager days. I was filled with trepidation as the day approached for moving and computer installation. However, within 24 hours the whole of the system was installed, working beautifully with the minimum of disruption. The guys from Outsource IT, led by Steve Cattell, did a wonderful job at a competitive price, and the after sales service has also been superb. They have also written some software to handle part of a large insurance scheme that we operate, integrating it with our Insur-E.tam system, which also works perfectly. I would have no hesitation in recommending Outsource IT for similar projects and we will certainly continue to use them for all our IT needs in the future." Ruth Allison, Intersure Insurance Brokers, Essex - "Outsource IT have provided a professional and competitive service. As busy Insurance Brokers we found the search for a new computer system confusing and time consuming. Many of the companies we approached expected us to be experts in IT which made constructive decisions impossible. Outsource went out of their way to explain in simple terms what they were able to offer and impressively tried to save us money where they could by utilising some of our existing hardware. Despite some teething problems which were not their fault, Outsource spent as much time as necessary to ensure the smooth running of our system, suggesting practical solutions at no extra cost. The system was installed on time and with minimum disruption to our daily routine, I have every confidence in recommending them. Outsource provide the same standard of service that Intersure endevours to provide to their clients." Andrew Gordon, Allsop Residential Investment Management, Leeds - "Outsource IT Solutions have carried out various types of work for ourselves including Server rebuilds, networking solutions, Software support and most importantly when we bought another company and Outsource IT Solutions were the key player in the integration of the two networks, servers and software. Furthermore, Outsource IT Solutions act as an invaluable source of information for us when we suffer from system troubles that require a high level of knowledge across many fields. They consistently know what is wrong, what is required to rectify the problem and are able to communicate the solutions in a manner that is easily understandable no matter what your level of IT knowledge may be. I recommend them for any IT job that might come up no matter what it is and always have full confidence that the work will be completed to an extremely high level." Claudia McFarlane , CHACE, Bradford - "David visited our project, got to know what we did and what we needed the IT kit for. As we are in the business of providing social, educational and home care services to older people in the community, we cannot afford to be without essential equipment which enables us to keep a track on all our clients, volunteers and community activity. In the end Outsource decided to sponsor our organisation with an additional free computer which will be used by our clients, many of whom are as keen to learn as much about computers as young people. It will mean that more older people benefit long term from our business deal. It's very rare, in this cut throat business environment, that you find a company that essentially wants to sell to you and then turns around and gives you something back, I simply would not have got this deal (which included an excellent on site maintenance service) from any of our high street computer dealers." Cyril Gallagher, Bainbridge Collins Ltd, Birmingham - "Information Technology and other related issues can be a real nightmare for small companies such as ourselves, who unfortunately do not have their own IT Dept or anybody competent enough to fulfil such a role. Although my company has known the Key Personnel of Outsource IT for many years, it has only been in the last 18 months that we have started to utilise their services, following a personal recommendation from a large Software House. Since using Outsource IT they have undertaken a number of jobs for us, including quite a complicated upgrade of our entire IT System, all of which was completed on time, in accordance with budget and without any delays or complications, whatsoever. Furthermore, on the odd occasion where we have had to contact them for advice on an IT related issue, we have found the service to be absolutely first class, with everything explained in plain easy to understand 'Lay Mans English', which in itself makes a refreshing change. I would have no hesitation whatsoever in recommending them for any job, whether large or small and I am convinced that you will find their service to be absolutely first class and that you will be impressed by both their Professionalism and Integrity." Craig Morton, C J Morton & Co Ltd, Elland - "Thanks for excellent new system and your support throughout and following installation. The program design is exactly as we discussed and has met all our requirements. Your product has delivered fantastic benefits and efficiencies to our operation, way beyond our expectations. I would have no hesitation in recommending Outsource IT's services to any company looking to upgrade their IT in the future." Leon Davidson, Rockford Group, Leeds - "We chose Outsource IT Solutions because they can provide the single contact point we require for our IT Systems. Because they are able to support our entire infrastructure, from our networking through to our e-mail systems, we no longer need to get numerous parties involved when we require assistance with our computing. They are the company equivalent of an IT Manager for Rockford Group, but without the expense!"